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Covid Information

We hope the Arc of Genesee Orleans Community finds this information helpful during these extraordinary times.

General Information


COVID Travel Advisory Information including restricted states


OPWDD COVID-19 Procedures & Practices


Day Services - CLICK TO REVIEW


Return to Residence - CLICK TO REVIEW

Community Outings - CLICK TO REVIEW


Your partnership and support has never been more important. As New York State and OPWDD continue to navigate the COVID-19 public health emergency, we appreciate your dedication to protecting the staff and individuals within our service system. Now, as we prepare for reopening and slowly going back out into the community, we must help the people we support understand how to keep themselves safe. We need your help to do this. With the input of self-advocates, OPWDD has created several informational aids and resource materials that will help ensure everyone understands basic information about COVID-19 and our response to it. We need your help in distributing this information broadly to the people we support and the staff who support them.

These materials are as follows:

All these materials are accessible from the COVID-19 In Plain Language resource page on the OPWDD website. All of them are designed to provide clear, understandable information to the people we support.

In addition, we have created training materials for staff to use to help educate people about how they can keep themselves safe which are attached to this email. I hope your staff will find them to be useful for themselves and as they interact daily with individuals with developmental disabilities and their caregivers. I ask that you make these available to all your direct support professionals and their supervisors.

Thank you for all you do every day and for your support in making these materials available. Working together, we will ensure that the people we support, their families and caregivers, and our direct support workforce, are armed with the information and skills they need to remain safe and healthy.


Theodore Kastner, M.D., M.S.

COVID-19 Talking Points

COVID-19 PowerPoint

Agency Specific Information

Reopening Plans and Safety Information

Site-Based Prevoc Plan

Hub Reopening Plan

Day Hab Albion Reopening Safety Plan

OPWDD Reopening Plan Waiver Respite

Elba Day Hab Reopening Plan

Community Prevoc Safety Plan

OPWDD Reopening Plan Family Support Services

Day Program Site Attestation

Academy Safety Plan

Update from the Executive Director (9/11) - HERE

Home Visit Protocol and Guidelines during COVID-19 - HERE

Letter from the Executive Director - (7/13) - HERE

ARCGO Guidelines and Protocol for COVID

Self-checker - Determine if you should reach out to your doctor

Toolkit for DSPs

Genesee Orleans County Department of Health

Arc GO Face Mask Guidelines

Grocery & Pharmacy Home Delivery Options

Wellness Resources:

Headspace: The science blog for work


Coping with Grief


Relief Center: Information for health, family care, financial wellness, pet care, food delivery, and more!

YouTube Video: Mental & Physical Health During Coronavirus

Wellness Apps

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